Privacy Policy
At Scoopo, protecting your privacy is part of keeping your yard (and your peace of mind) spotless. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you sign up for service or request a quote, we may collect: Your name, address, email, and phone number; Information about your yard (like gate locations or areas to clean); Information about your pets (such as names, breed, or special notes); Payment information (processed securely through Stripe). We may also collect non-personal details like how you use our website (pages visited, device type, browser).
2. How We Use Your Information
We use your information to: Provide and manage your pooper scooper service; Communicate about scheduling, billing, and service updates; Send occasional promotions or updates (you can opt out anytime); Improve our services and website.
3. Payments
Scoopo does not store your credit card details. All payments are handled securely by Stripe, a leading PCI-compliant payment processor.
4. Sharing Information
We do not sell or rent your information. We may share limited details with trusted partners (like scheduling or payment providers) who help us deliver services, but they are required to protect your information. We may also share information if required by law or to protect Scoopo, our customers, or the public.
5. Cookies & Tracking
Our website may use cookies (small files stored on your device) to improve your browsing experience. You can disable cookies in your browser, but some features may not work as intended.
6. Your Choices
Marketing: You can opt out of promotional emails or texts anytime by clicking “unsubscribe” in emails or replying “STOP” to text messages. Access & Deletion: You may request a copy of your information or ask us to delete it by contacting us.
7. Security
We take reasonable steps (such as SSL encryption) to protect your information. However, no system is 100% secure, so we cannot guarantee complete protection.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect their information.
9. Changes
We may update this Privacy Policy from time to time. If we make major changes, we’ll send you an email update so you’re always informed.
10. Contact Us
If you have questions about this policy or how your information is handled, please reach out: Scoopo LLC | 📧 hello@getscoopo.com | 📞 248-385-3672
Effective Date: September 9, 2025